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Overnight & Emergency Childcare

Gentle Childcare Support for Families with a New Baby

The first weeks with a new baby can bring a lot of change to everyday family life. New routines, interrupted rest and the demands of caring for a newborn can leave parents needing some extra help. Our Newborn & Postnatal Support service provides practical childcare support for families during this important stage.

Support can include caring for your baby, helping with everyday routines, preparing simple meals and providing an extra pair of hands when you need it. Where required, support can also include helping with older children, making it easier for parents to manage the needs of the whole family.

Every family has different routines and preferences, so the support can be discussed around your circumstances. Whether you need help for a few hours, on selected days or on a more regular basis, you can tell us what you need and when you need it.

Having some additional support can give parents more time to rest, manage everyday responsibilities or simply enjoy time with their new baby. Our aim is to make those early weeks and months a little easier while providing caring and attentive childcare support.

What Our Newborn & Postnatal Support Includes

Support can be tailored around your family’s circumstances and may include:

  • Newborn Care: Caring for your baby during the agreed hours and following the routines you have established.
  • Feeding and Changing: Assistance with everyday feeding and changing routines according to your instructions.
  • Settling and Comfort: Helping your baby settle and remain comfortable during the agreed childcare period.
  • Older Children: Additional childcare support for older children where this forms part of your requirements.
  • Simple Meals: Preparing simple meals or refreshments as part of the agreed household routine.
  • Everyday Family Support: Providing an extra pair of hands while parents manage other responsibilities.

Related Services

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Why Choose Newborn & Postnatal Support?

  • Time to Rest: Having additional childcare support can give new parents an opportunity to rest while their baby is being cared for.
  • Help With New Routines: The arrival of a baby can change how the whole household operates. Practical support can make those new routines easier to manage.
  • Support for Growing Families: Families welcoming another child can receive additional help while balancing the needs of a newborn and older children.
  • Care in Familiar Surroundings: Receiving childcare support at home allows families to maintain familiar surroundings and routines during the early stages.
  • Support Around Your Day: Whether help is needed in the morning, during the day or at another agreed time, childcare can be discussed around your routine.

Newborn & Postnatal Support FAQs

What age is this service suitable for?
Newborn & Postnatal Support is intended for families during the newborn and postnatal period. When making your enquiry, let us know your baby’s age and the stage your family is currently at so we can understand the type of support you are looking for.
Can you help with my baby's feeding routine?
Support with everyday feeding routines can form part of the childcare arrangement. You can explain your baby’s usual routine and any instructions you would like followed when discussing your requirements.
Can you help with changing and settling my baby?
Yes. Everyday newborn routines such as changing and settling can be included where they form part of the agreed childcare support. You can provide details about your baby’s normal routine when making your request.
Can I use the service while I rest?
Yes. One of the reasons families may request additional childcare support is to give parents time to rest or attend to other responsibilities. You can discuss the hours when you would like support and what you would like covered during that time.
Can I request support after returning home with my baby?
Yes. If you are looking for additional childcare support after bringing your baby home, you can tell us when you would like the service to begin and what assistance you need.
Can I arrange support for a few hours rather than a full day?
Yes. You can request the specific hours that would be most useful to your family. Include your preferred date, start time and finish time when making your enquiry.